Patient satisfaction is subjective and complex. Smarter LifeStyle Network can give your office insight into patient opinions and experiences. By simply handing your patients a tablet at check-in and allowing them to easily complete a patient survey, you transform their wait time. With Smarter LifeStyle Network, you start a two-way conversation. The SLN survey tool provides your office a unique opportunity to learn more directly from your patients at the point of care. The best part is…you control the conversation.
Empowering patients through education and entertainment with Smarter LifeStyle Network also reduces perceived wait times. Custom programming synced between tablets and video monitors in your waiting area allows you to share your story and information about your practice or locations with patients. Provide customized patient education on SLN – even explain procedures and services. Informed patients are more likely to be satisfied patients.
Additionally, the data from SLN patient survey answers can have a direct impact on your office environment, patients and even staff. Use the data results to make positive changes that could impact HCAHPS answers and potentially increase your reimbursements.